Refund policy
All Sales Are Final
We do not accept returns, exchanges, or refunds unless the item you receive is damaged or incorrect. We do not accept refunds/exchanges for change of mind/sizing.
Returns
To start a return, contact us within [30] days of delivery at support@reverendetta.com, and include:
- Your order number and a receipt or proof of purchase
- Photos or videos of the issue
Returned items must be:
- Unworn and unwashed
- In original condition
- Free of stains, odors, or damage not caused during shipping
- Returned with original tags and packaging
Items not meeting these requirements will not be accepted.
Refunds or Exchanges
Refunds or Exchanges are only issued when:
- The item is damaged
- Incorrect item shipped
- Incorrect sizes due to our error
- An exchange item is unavailable
A full refunds will be returned to the original method of payment.
Non-Returnable Items
The following cannot be returned or refunded under any circumstances:
- Items in good condition
- Items purchased in the wrong size
Return Shipping
For returns, customers are responsible for return shipping costs. Use notable shipping company (UPS, USPS, FedEx, etc.) that includes tracking information and proof of delivery.
Contact Us
For questions or to start a return request:
📧 support@reverendetta.com